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Posted

One of my players alerted me their password reset email didnt come through. I attempted it and console read me this error:

 

2020-04-24 08:08:52.184 [Error] Failed to send email (Subject: Ethiopia - Password Reset Code) to <removed>. Reason: Uncaught Error

at System.Net.Mail.SmtpClient.CheckStatus (System.Net.Mail.SmtpClient+SmtpResponse status, System.Int32 i) [0x0001a] in <4d8f95b7df544b3fa1a27dda924b4424>:0

at System.Net.Mail.SmtpClient.Authenticate (System.String user, System.String password) [0x00065] in <4d8f95b7df544b3fa1a27dda924b4424>:0

at System.Net.Mail.SmtpClient.Authenticate () [0x000b1] in <4d8f95b7df544b3fa1a27dda924b4424>:0

at System.Net.Mail.SmtpClient.SendCore (System.Net.Mail.MailMessage message) [0x00132] in <4d8f95b7df544b3fa1a27dda924b4424>:0

at System.Net.Mail.SmtpClient.SendInternal (System.Net.Mail.MailMessage message) [0x00050] in <4d8f95b7df544b3fa1a27dda924b4424>:0

at System.Net.Mail.SmtpClient.Send (System.Net.Mail.MailMessage message) [0x00091] in <4d8f95b7df544b3fa1a27dda924b4424>:0

at Intersect.Server.Notifications.Notification.Send () [0x000eb] in C:\TeamCity\buildAgent\work\40dc5d27074313da\Intersect.Server\Notifications\Notification.cs:61

13 answers to this question

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  • 0
Posted

I fixed it.

 

I ended up just turning on 2-Step and then create an app password, replace the password in config, restarted server, tested it, and now it works.

 

Weird how I did that.

  • 0
Posted

Hmm just tested it on my end and it worked fine. Hopefully someone can help you figure out the issue. What version are you using?

  • 0
Posted
4 hours ago, Justn said:

Hmm just tested it on my end and it worked fine. Hopefully someone can help you figure out the issue. What version are you using?

 

0.6.2.410

 

4 hours ago, Joyce said:

Are you sure your SMTP settings are correct?

 

I double checked on the website that was posted to help us when it first came out, it should be, i believe so, unless something changed.

  • 0
Posted
2 hours ago, Joyce said:

Nothing should have changed regarding this, and that error does sound like an SMTP misconfiguration.

 

 

Here is what the configuration looks like:

 

  "SmtpSettings": {
    "FromAddress": "[email protected]",
    "FromName": "Ethiopia - Password Reset",
    "Host": "smtp.gmail.com",
    "Port": 587,
    "UseSsl": true,
    "Username": "[email protected]",
    "Password": "password"

  • 0
Posted
47 minutes ago, seethingword said:

Click this and look at best answer

 

 

Both are done. The password is correct, triple checked, and less secure apps is on.

  • 0
Posted
43 minutes ago, seethingword said:

What is it saying now when you try?

 

Well, it says the same thing. Less Secure Apps has always been on. Never changed. There should be no reason its not working but it isn't

  • 0
Posted

Can you send an email using the exact same settings from a different application? I've never found Gmail reliable for this sort of thing as they love blocking stuff. 

  • 0
Posted
6 hours ago, Joyce said:

Can you send an email using the exact same settings from a different application? I've never found Gmail reliable for this sort of thing as they love blocking stuff. 

 

I'm not sure what u mean.

 

This worked up until I updated my game to 6.2.410 - is it something with the version?

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