Why some systems cannot read the game code? (BUG - FAILED TO LOAD GRAPHICS DEVICE)

[Mitsueda]

In some win10 and win11 pcs, we have this problem with 

"failed to load graphics device"

Why this happens? How can we solve this problem for general?

 

The .EXE file does not work, it it just clicked, and nothing happens

 

[Smoot]

you should have them make sure that they have the latest versions “vcredist” (visual studio redistributables) and .NET framework installed on their computer.

[panda]

This error? If so the computer does not have OpenGL 3.3 compatible drivers and hardware, at least not as detected by MonoGame.
 

 

[Mitsueda]

i will test the two answers!