Jump to content
  • 0
Khaikaa

Why is this happening?

Question

Hi, as many of you already know, I released the closed alpha client for testing purposes. The issue is that 1 person had the following problem:

 

The intersect client ran very slowly, he needed like 2 minutes just for creating an account. After that, he could play the game "normally" (still very slow) until he arrived to a big area(9 linked maps). At this point, everything went black except for the gui.

 

His OS is Windows 10, with Intel Pentum 2.40GHz and 4GB RAM. 4.7 Net Framework version installed. All logs are clean, no clue of what could be happening inside intersect engine.

 

Any idea and/or solution?

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0

Do they have Intel HD Graphics? When I launched the demo version of my game 95% of the users that had that graphics chipset had either the same problem that you're describing or a very similar one.

Share this post


Link to post
Share on other sites
  • 0

I would also say it is a graphics card / driver issue or a mis-configuration. My laptop uses an Intel HD integrated chipset too. It took some futzing about to get it as stable as i have.  here are my settings. I took a few screenshots of them for you guys. i hope these settings may help others out.

 

Display settings

c1117e2e79f235ce3625debef8b6f1e2.png

 

3D Settings

b55f886f6c82f7f15496620107123159.png

 

Power Settings

6d7ac69ab2dc3855b93e33dec58c0c02.png

 

Video Settings

96ec994ea15808acbb9871f71d9f104b.png

Share this post


Link to post
Share on other sites
  • 0

Thank you, I'll ask him about his graphic chipset and configuration and will repost here as soon as I know that

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×