Server error on recovery password

[Hitz]

 

So, I configured the password recovery and when connecting the server on my computer (windows 10) it worked normal, but when passing the server to my vps (centos 7) I end this problem, does anyone know how to solve it?

 

Quote

--------------------------------------------------------------------------------
2020-08-10 13:55:10.258 [Error] Failed to send email (Subject: Urkon Online - Código de recuperação de senha) to contato@urkon.com.br. Reason: Uncaught Error
System.Net.Mail.SmtpException: Message could not be sent. ---> System.Net.Sockets.SocketException: Could not resolve host 'mail.urkon.com.br'
  at System.Net.Dns.Error_11001 (System.String hostName) [0x00015] in <5071a6e4a4564e19a2eda0f53e42f9bd>:0 
  at System.Net.Dns.GetHostByName (System.String hostName) [0x00024] in <5071a6e4a4564e19a2eda0f53e42f9bd>:0 
  at System.Net.Dns.GetHostEntry (System.String hostNameOrAddress) [0x00061] in <5071a6e4a4564e19a2eda0f53e42f9bd>:0 
  at System.Net.Dns.GetHostAddresses (System.String hostNameOrAddress) [0x00065] in <5071a6e4a4564e19a2eda0f53e42f9bd>:0 
  at System.Net.Sockets.TcpClient.Connect (System.String hostname, System.Int32 port) [0x00000] in <5071a6e4a4564e19a2eda0f53e42f9bd>:0 
  at System.Net.Sockets.TcpClient..ctor (System.String hostname, System.Int32 port) [0x00006] in <5071a6e4a4564e19a2eda0f53e42f9bd>:0 
  at System.Net.Mail.SmtpClient.SendInternal (System.Net.Mail.MailMessage message) [0x00006] in <5071a6e4a4564e19a2eda0f53e42f9bd>:0 
  at System.Net.Mail.SmtpClient.Send (System.Net.Mail.MailMessage message) [0x0009c] in <5071a6e4a4564e19a2eda0f53e42f9bd>:0 
   --- End of inner exception stack trace ---
  at System.Net.Mail.SmtpClient.Send (System.Net.Mail.MailMessage message) [0x000bd] in <5071a6e4a4564e19a2eda0f53e42f9bd>:0 
  at Intersect.Server.Notifications.Notification.Send () [0x000eb] in <0fa8c1b02adf430695ae3cabdff0a65f>:0 

--------------------------------------------------------------------------------

 

Thanks!

[Cheshire]

Quote

System.Net.Sockets.SocketException: Could not resolve host 'mail.urkon.com.br

 

I fear you may need to check your DNS configuration.

[Hitz]

6 minutes ago, Celtos said:

some providers block external access when trying to access an email account that is not owned by cpanel itself. you must add your server's ip to your provider's email firewall. I had to do this with my domain on the hostgator. Hope this helps.

Ty, i'll check

 

3 hours ago, Joyce said:

 

I fear you may need to check your DNS configuration.

When hosted on my local pc worked but on vps didn't, i'll search more...